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PLATFORM TERMS

Terms and conditions

The principles governing access, transactions, accounts, content and use of Sprint Social Commerce.

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Effective 22 July 2026Version 1.0Public policy

This public policy explains the standards, responsibilities and controls that support a safe, transparent and commercially credible Sprint Social Commerce experience. It should be read with the platform terms and any role-specific agreement.

01

Account and eligibility

Sprint applies proportionate verification, recordkeeping and review controls to this area. Participants must provide accurate information, use approved platform workflows and cooperate with reasonable requests required to protect customers and platform integrity.

Where a decision affects an account, transaction or content item, the relevant status, reason and available next action are shown in the applicable workspace. Appeals are reviewed separately where policy permits.

02

Platform transactions

Sprint applies proportionate verification, recordkeeping and review controls to this area. Participants must provide accurate information, use approved platform workflows and cooperate with reasonable requests required to protect customers and platform integrity.

Where a decision affects an account, transaction or content item, the relevant status, reason and available next action are shown in the applicable workspace. Appeals are reviewed separately where policy permits.

03

Content and acceptable use

Sprint applies proportionate verification, recordkeeping and review controls to this area. Participants must provide accurate information, use approved platform workflows and cooperate with reasonable requests required to protect customers and platform integrity.

Where a decision affects an account, transaction or content item, the relevant status, reason and available next action are shown in the applicable workspace. Appeals are reviewed separately where policy permits.

04

Suspension and termination

Sprint applies proportionate verification, recordkeeping and review controls to this area. Participants must provide accurate information, use approved platform workflows and cooperate with reasonable requests required to protect customers and platform integrity.

Where a decision affects an account, transaction or content item, the relevant status, reason and available next action are shown in the applicable workspace. Appeals are reviewed separately where policy permits.

05

Liability and dispute process

Sprint applies proportionate verification, recordkeeping and review controls to this area. Participants must provide accurate information, use approved platform workflows and cooperate with reasonable requests required to protect customers and platform integrity.

Where a decision affects an account, transaction or content item, the relevant status, reason and available next action are shown in the applicable workspace. Appeals are reviewed separately where policy permits.

Need a copy or clarification?Contact policy support
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